← View all River Street Endodontics careers

River Street Endodontics

Certified Dental Receptionist

Toronto, Ontario•Full-time
CA$28 - CA$38 hourly
Apply
About the Job
Boutique Endodontic Practice | Full-Time
We are a endodontic speciality practice located in the east end of downtown Toronto committed to providing exceptional, patient-centred care in a calm and relaxing environment. We are looking for a reliable, friendly, and professional Dental Receptionist/Treatment Coordinator who can keep the day running smoothly and contribute to the growth of our practice. This is an excellent opportunity for an experienced dental receptionist/assistant who enjoys working in a smaller, collaborative specialty practice and takes pride in creating an exceptional patient experience.

Schedule:
  • Monday-Thursday 9 - 6 pm or close.
  • Friday 9-5 pm (flexible).
  • Saturday (optional).

Compensation:
Based on experience and qualifications guided by ODA and ODAA wage report.
  • Additional incentives after probationary period.
  • Health spending account.
  • Access to ODA extended healthcare or Medcan year long care.
  • Uniform and footware spending allowance.
  • Free onsite-parking.
  • Sick days.

Responsibilities:
  • Manage the front desk, including patient registration, check-in/check-out, scheduling, phones, and EMR.
  • Greet patients and provide a warm, professional, and reassuring experience from start to finish.
  • Take payments and assist with basic bookkeeping.
  • Review radiographs and treatment information to prepare accurate estimates.
  • Prepare and submit insurance estimates and claims.
  • Communicate treatment and appointment information clearly and professionally.
  • Conduct post-treatment comfort calls and patient follow-up.
  • Coordinate referrals and maintain strong communication with referring offices.
  • Proactively maintain referring-office relationships through regular updates, follow-ups, referral events, and other initiatives.
  • Maintain efficient scheduling, patient flow, and daily production.
  • Work closely with the clinical team and anticipate where support is needed.
  • Manage multiple priorities and resolve day-to-day issues independently.
  • Complete administrative duties including scanning, photocopying, filing, and data entry.
  • Maintain a clean, organized, and welcoming reception area.
  • Follow all applicable privacy, confidentiality, IPAC, infection prevention and control, and workplace safety standards.

Requirements:
  • Several years of dental reception experience; endodontic or specialty experience is an asset.
  • Certified Dental Receptionist or Dental Assistant certification preferred.
  • Proven ability to independently work as a treatment coordinator/senior administrator.
  • Well-versed in CDCP and private dental insurance, including preparing estimates and processing claims.
  • Proficient in dental scheduling, patient registration, EMR, treatment estimates, and insurance claims.
  • Strong computer skills, including dental software/EMR, Excel, and touch typing.
  • Excellent communication, organization, and interpersonal skills.
  • Reliable, punctual, and dependable.
  • Lives within a reasonable commuting distance and has reliable transportation.
  • Able to multitask, prioritize, problem-solve, and maintain efficient office flow.
  • Warm, professional, and genuinely patient-centred.
  • Takes initiative, demonstrates accountability, and follows through.
  • Confident communicating with patients, referring dentists, and dental offices.
  • Able to work effectively in a small team and step in wherever needed.

References Required
Two references from previous employers are required as part of the application process. Please submit your resume to info@riverstreetendo.ca along with a brief introduction outlining your experience and why you feel you would be a good fit for our team. Please include contact information for two previous employers who can provide professional references.
Apply